Logiciel's commitment to excellent service
has contributed significantly to the remarkable growth of
the Company over the past years. Our policies can be summarized
as follows:
Human Resources: Logiciel's primary
asset is its motivated, professional and technically excellent
personnel. We only recruit top professionals, or people
clearly on their way to the top. Extensive training programs
keep personnel and consultants abreast of cutting-edge
software development, graphics, mapping, Treasury &
Risk Management and eLearning technologies.
Clients: Logiciel is committed
to honoring its agreements with its clients, and to execute
all services offered at the highest possible level of
honesty and professionalism. We truly do believe that
our success lies in our client's success. To ensure our
long-term success, Logiciel strives to deliver a professional
product well within budget and promised time. We achieve
consistent standards of high-quality service through sound
project management, adherence to well-laid down procedures,
diligence and a true belief in the primacy of the client.
In addition, Logiciel's top management is intimately involved
in each project we undertake.
Skills Transfer: Whilst Logiciel
has the ability to undertake major projects on behalf
of clients, it also works in partnership with clients
to transfer relevant IT & support skills to client
staff. As a result, the client's staff participates fully
in projects, ensuring a high level of transfer of skills,
protection of the client's interests and continuity within
the client's environment.
Business Practice: It is not
Logiciel policy to do business at any price. Project costs
are determined realistically, based on many years of experience.
Logiciel advises clients on the feasibility of various
IT solutions. Competitive pricing, high quality of workmanship
and our skilled staff ensure the success of our partnerships
with clients.
Quality:
Logiciel aims for total quality assurance and client satisfaction.
Quality assurance standards and procedures are agreed
with the client for each project so as to ensure that
the client understands the details of the procedures and
testing plans, thus guaranteeing the highest possible
level of quality. Logiciel's software development capability
is ISO 9001 - 2000 certified.
